Available Menus for Purchase |
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| ISO 9001:2008 Internal Auditor Training |
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| Developed jointly with Alamo Learning Systems - ISO 9001:2008 Internal Auditor Training is comprehensive, cost-effective and standard-compliant. A complete roadmap for developing a quality system and preparing an organization for registration. This program is designed to be flexible and is applicable to all standards, including ISO 9000, ISO 14000, QS-9000, ISO/TS 16949, TL-9000 and AS9100. This training program teaches the skills required to implement an effective quality auditing process, including planning execution, and reporting.
ISO 9001 Certified organizations will need to perform regularly scheduled internal audits. This on-line program shows existing and new auditors how the system is working and how you can continue to improve it. The course delivers content and information needed to present an interactive training for the Internal Audit Team. Train auditors and give them practice with each step of the audit process as they progress. |
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4-Phase Audit Process – Closure
4-Phase Audit Process – Performance
4-Phase Audit Process – Preparation
4-Phase Audit Process – Reporting
Auditing Awareness
Auditing Introduction and Fundamentals
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| Six Sigma Introduction |
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| This course is designed to provide awareness of Six Sigma principles to employees at any level in the organization. Students will learn to identify the benefits of a Six Sigma implementation, how the DMAIC process is used, and the roles of various team members. |
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Six Sigma Introduction
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| Lean Intro |
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| This course is designed to provide awareness of Lean principles to employees at any level in the organization. Students will learn to identify the benefits of Lean deployment and the roles in a Lean Implementation Team, and how Lean can be integrated into an organization. |
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Introduction To Lean Principles
Student Instructions
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| Lean Office Intro |
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Introduction to Lean Office Principles
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| Lean Six Sigma Fusion |
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Lean Six Sigma Fusion
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| Lean Tools |
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5S
Changeover Reduction
Current State Value Stream Mapping
Eight Wastes
Error Proofing
Flow and Pull Systems
Future State Value Stream Mapping
Kaizen Event
Standard Work
Student Instructions
Total Productive Maintenance
Visual Management
Workplace Design and Layout
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| Lean Comprehensive |
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| This series of courses explores the benefits and objectives of Lean and describes the methods and levels of Lean deployment. Students will be able to identify the phases of the Lean Deployment Roadmap. Roles and responsibilities of the Lean Implementation Team members are described and students will learn how Lean can be integrated into an organization. |
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5S
Changeover Reduction
Current State Value Stream Mapping
Eight Wastes
Error Proofing
Flow and Pull Systems
Future State Value Stream Mapping
Introduction to Lean Office Principles
Introduction To Lean Principles
Kaizen Event
Lean Six Sigma Fusion
Standard Work
Student Instructions
Total Productive Maintenance
Visual Management
Workplace Design and Layout
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| Lean Six Sigma White Belt |
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| This series is for those who want an overview of Six Sigma, Lean, and Statistics. It is a must for managers who want an appreciation of the commitment necessary to implement statistically based process improvement and the return on investment to be gained. Additionally, for those who are thinking about taking the Six Sigma journey, this is an ideal series. |
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Cause and Effect Diagrams
Eight Wastes
Introduction to Lean Office Principles
Introduction To Lean Principles
Pareto Analysis
SIPOC
Six Sigma Introduction
Student Instructions
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| Lean Six Sigma Yellow Belt |
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| This series of courses is for those who wish to become Assistant Team Leaders on Six Sigma projects. The skills learned will enable the student to be a valuable Six Sigma project team member and assist the Team Leader in all aspects of a Six Sigma project. The series is organized following the DMAIC methodology, and provides an introduction to Lean and Statistics. |
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5S
Cause and Effect Diagrams
Eight Wastes
Extending ROI
Failure Mode and Effects Analysis
Introduction to Lean Office Principles
Introduction To Lean Principles
Introduction to Process Capability
Pareto Analysis
Scatter Diagrams
SIPOC
Six Sigma Introduction
Student Instructions
Sustaining ROI
Visual Management
What is Statistics?
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| Lean Six Sigma Green Belt |
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| This series of courses prepares those who wish to become Six Sigma Green Belts and Project Team Leaders. It is organized following the DMAIC methodology, provides an introduction to Lean, and includes courses in Descriptive Statistics. This series can be used as a prerequisite for Black Belt certification. |
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5S
Calculating Process Based Costs
Cause and Effect Diagrams
Current State Value Stream Mapping
Descriptive Statistics: Self Assessment
Eight Wastes
Error Proofing
Extending ROI
Failure Mode and Effects Analysis
Flow and Pull Systems
Introduction to Lean Office Principles
Introduction To Lean Principles
Introduction to Process Capability
Introduction to Process Mapping
Kaizen Event
Lean Six Sigma Fusion
Maximizing ROI
Measures of Central Tendency
Measures of Dispersion
Organization of Data
Pareto Analysis
Process Capability Assessments
Scatter Diagrams
SIPOC
Six Sigma Introduction
Standard Work
Student Instructions
Sustaining ROI
Types of Control Charts
Validating the Measurement System
Visual Management
What is Statistics?
Workplace Design and Layout
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| Lean Six Sigma Black Belt |
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5S
An Introduction to Probability
ANOVA
Calculating Process Based Costs
Cause and Effect Diagrams
Changeover Reduction
Comparing Means
Confidence Interval for the Mean
Continuous Probability Distributions: Normal Curve
Current State Value Stream Mapping
Descriptive Statistics: Self Assessment
Eight Wastes
Error Proofing
Extending ROI
Failure Mode and Effects Analysis
Flow and Pull Systems
Future State Value Stream Mapping
Hypothesis Tests for the Mean
Inferential Statistics: Self Assessment
Introduction to Inferential Statistics
Introduction to Lean Office Principles
Introduction To Lean Principles
Introduction to Process Capability
Introduction to Process Mapping
Kaizen Event
Lean Six Sigma Fusion
Making Inferences about Proportions
Making Inferences about Variances
Maximizing ROI
Measures of Central Tendency
Measures of Dispersion
Organization of Data
Pareto Analysis
Probability Distributions: Discrete Random Variables
Process Capability Assessments
Scatter Diagrams
Simple Linear Regression
SIPOC
Six Sigma Introduction
Standard Work
Student Instructions
Sustaining ROI
Total Productive Maintenance
Types of Control Charts
Validating the Measurement System
Visual Management
What is Statistics?
Workplace Design and Layout
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| Six Sigma White Belt |
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| This series is for those who want an overview of Six Sigma. It is a must for managers who want an appreciation of the commitment necessary to implement statistically based process improvement and the return on investment to be gained. Additionally, for those who are thinking about taking the Six Sigma journey, this is an ideal series. |
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Cause and Effect Diagrams
Pareto Analysis
SIPOC
Six Sigma Introduction
Student Instructions
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| Six Sigma Yellow Belt |
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| This series is for those who wish to become Assistant Team Leaders on Six Sigma projects. The skills learned will enable the student to be a valuable Six Sigma project team member and assist the Team Leader in all aspects of a Six Sigma project. The series is organized following the DMAIC methodology. |
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Cause and Effect Diagrams
Organization of Data
Pareto Analysis
Scatter Diagrams
Six Sigma Introduction
Student Instructions
Sustaining ROI
Types of Control Charts
Validating the Measurement System
What is Statistics?
X Understanding Processes
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| Six Sigma Green Belt |
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| This series prepares those who wish to become Six Sigma Green Belts and Project Team Leaders. It is organized following the DMAIC methodology and includes courses in Descriptive Statistics. This series can be used as a prerequisite for Black Belt certification. |
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Calculating Process Based Costs
Cause and Effect Diagrams
Descriptive Statistics: Self Assessment
Extending ROI
Failure Mode and Effects Analysis
Introduction to Process Capability
Introduction to Process Mapping
Maximizing ROI
Measures of Central Tendency
Measures of Dispersion
Organization of Data
Pareto Analysis
Process Capability Assessments
Scatter Diagrams
SIPOC
Six Sigma Introduction
Student Instructions
Sustaining ROI
Types of Control Charts
Validating the Measurement System
What is Statistics?
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| Six Sigma Black Belt |
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An Introduction to Probability
ANOVA
Calculating Process Based Costs
Cause and Effect Diagrams
Comparing Means
Confidence Interval for the Mean
Continuous Probability Distributions: Normal Curve
Descriptive Statistics: Self Assessment
Extending ROI
Failure Mode and Effects Analysis
Hypothesis Tests for the Mean
Inferential Statistics: Self Assessment
Introduction to Inferential Statistics
Introduction to Process Capability
Introduction to Process Mapping
Making Inferences about Proportions
Making Inferences about Variances
Maximizing ROI
Measures of Central Tendency
Measures of Dispersion
Organization of Data
Pareto Analysis
Probability Distributions: Discrete Random Variables
Process Capability Assessments
Scatter Diagrams
Simple Linear Regression
SIPOC
Six Sigma Introduction
Student Instructions
Sustaining ROI
Types of Control Charts
Validating the Measurement System
What is Statistics?
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| Green Belt Simulation |
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| This course will walk you through many of the basic steps of a Six Sigma project and help you get hands-on experience with the more frequently used tools. Other benefits include:
- Providing deliverables required for a project tracking tool – PowerSteering – for each DMAIC phase
- Working with a Black Belt Mentor as students are guided in tools selection and in development of the project storyboard |
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Green Belt Simulation
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| Effective Problem Solving (Delphi) |
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| Regular price is $199. Available for a limited time at $149.
This Effective Problem Solving course, based on Delphi's world-class process, covers the process of solving problems and how to better integrate this process into an organization. Students will learn the key elements and what actions should be taken in each step. As they practice these skills they will become more effective at the steps of Select, Contain, Correct, and Prevent. This course runs approximately 3 hours online. |
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EPS: Analyze and Optimize
EPS: Define and Quantify
EPS: Improving our Problem Solving Culture
EPS: Problem Solving Introduction
EPS: Solution Implementation and Prevention
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| Juran Problem Solving |
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| Juran’s Improvement Problem-Solving Process & Tools prepares participants to better understand the problem-solving process and tools that are the heart of effective Root Cause Analysis, Quality Improvement and Six Sigma DMAIC. It is used to improve customer satisfaction, reduce costs, and determine the root causes of process problems!
This 9-hour program begins by introducing the basics of problem solving. The balance of the modules examine the data collection process and each of the improvement tools including Pareto Diagrams, Process Maps, Cause-Effect Diagrams, Scatter Diagrams, Histograms, and multiple Graphs and Charts including Control Charts. |
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Cause and Effect Analysis
Control Plans and Control Charts
Data Collection, Analysis and Reporting
Introduction to Problem Solving
Introduction to Process Mapping
Pareto Analysis
Scatter Diagrams
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| Project Management: Intro |
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| Project Management Introduction Course |
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Project Management Introduction
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| Root Cause Analysis |
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| The KEPNERandFOURIE Root Cause Analysis (RCA) process provides a proven methodology that improves an individual's ability to think through a problem to resolution. This course builds problem solving skills by incorporating both data and workplace intuition. During the e-course learners will experience the Root Cause Analysis process applied to a real world problem. RCA is effective even if your organization has no formal problem-solving training, and Lean Six Sigma practitioners have found the RCA process especially effective at solving special cause problems.
Course Outline
* Introduction/Definitions
* Divergent/Convergent Thinking patterns
* True Cause vs. Root Cause
* Problem Statement
* Problem Detail
* 7 Questions across 3 Dimensions : IS/BUT NOT/WHY NOT
* Generating Possible Causes and Testing Destructively
* Identifying True and Root Cause(s)
* Post Course Assessment |
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Root Cause Analysis Workshop
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| Lean Garage |
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| The Lean Garage is a video based mock TV reality show that takes the learner through the process of applying 5S to an over crowded and unorganized garage. Project goal: Getting the cars back inside. By breaking down the key elements of 5S with a common case study that all learners can easily relate to, employees can easily apply this material in their own work environments. Sort, Straighten or Set in Order, Scrub & Shine, Standardize and Systematize, and Sustain. Also touches on the concepts of 7 Wastes, Visual Management, Red Tagging, and PDCA. Approximately 60 minutes. |
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The Lean Garage - 5S
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| SPC Basics |
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| This series of courses is for operators and supervisors of manufacturing processes who need a basic, yet broad, understanding of Statistical Process Control (SPC). Students will understand how to work on an SPC team to rid the process of special causes of variation and to avoid unnecessary adjustments to the process. The series explains methods for selecting which parameters to control and which type of control chart to use. |
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SPC and Variation
SPC Introduction to Control Charts
SPC Pictures of Numbers
SPC Selecting Parameters
SPC Setting Up and Using a Control Chart
SPC Types of Control Charts
Student Instructions
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| SPC Advanced |
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| This series of courses is for those who need more advanced SPC training. Students will understand how to assess process capability using both variables and attribute data. The series also includes an overview of Design of Experiments (DOE), which provides an understanding of how to structure designed experiments and apply this understanding in planning and conducting DOEs. |
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SPC Application of DOE
SPC Introduction to DOE
SPC Introduction to Process Capability
SPC Process Capability Assessments
SPC Using Normal Curves
Student Instructions
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| SPC Comprehensive |
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| This series comprises all the courses in the Statistical Process Control Basics and SPC Advanced menus. SPC Basics teaches variation and control charts to help students stabilize their processes. SPC Advanced develops the process capability topic, then covers the principles of DOE so students can reduce common cause variability in their processes. |
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SPC and Variation
SPC Application of DOE
SPC Introduction to Control Charts
SPC Introduction to DOE
SPC Introduction to Process Capability
SPC Pictures of Numbers
SPC Process Capability Assessments
SPC Selecting Parameters
SPC Setting Up and Using a Control Chart
SPC Types of Control Charts
SPC Using Normal Curves
Student Instructions
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| Statistics: Descriptive |
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| This series of four Statistics courses plus a self-assessment covers the fundamentals of Descriptive Statistics. It is an overview for those who didn't understand Statistics in college or who have not had the opportunity to take a Statistics course. The series is also recommended for those who are working on a Six Sigma project and are collecting and analyzing data. |
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Descriptive Statistics: Self Assessment
Measures of Central Tendency
Measures of Dispersion
Organization of Data
Student Instructions
What is Statistics?
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| Statistics: Comprehensive |
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| The Statistics series includes courses in Descriptive Statistics, Inferential Statistics, Probability, and Regression Analysis, as well as an Introduction to Minitab course. This series is ideal as a complement to Six Sigma training or as a standalone package that can be especially helpful for those needing a statistics refresher. |
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An Introduction to Probability
ANOVA
Comparing Means
Confidence Interval for the Mean
Continuous Probability Distributions: Normal Curve
Descriptive Statistics: Self Assessment
Hypothesis Tests for the Mean
Inferential Statistics: Self Assessment
Introduction to Inferential Statistics
Introduction to Minitab
Making Inferences about Proportions
Making Inferences about Variances
Measures of Central Tendency
Measures of Dispersion
Organization of Data
Probability Distributions: Discrete Random Variables
Simple Linear Regression
Student Instructions
What is Statistics?
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| Virtual Work for the (Knowledge Worker) Employee |
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| The e-Work Virtual Work for the Employee course -- for Knowledge Workers -- was jointly developed with Microsoft for Microsoft employees to prepare virtual work teams for the rapidly changing, efficiency driven virtual workplace. The course specifically provides learners with the skills, tools, and resource links to:
- Understand the impact of mobility trends, new work styles and terminology in the workplace.
- embrace the personal and professional changes required to thrive in a flexible, interactive, constantly changing virtual workplace.
- Learn simple but highly effective practices for successfully fitting in while working away.
- Review and learn best practices for effective communication and performance management.
- Attain knowledge and tools for creating an effective and productive virtual work routine.
- Establish an action plan for creating a functional, safe, secure, efficient home office. |
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Course Overview
Knowledge Worker - Maintain Relationships & Credibility
Knowledge Worker - Manage Time, Workload & Performance
Next Steps
Setting Up Your Home Office
Student Instructions
Working in Self-Selected Workspaces
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| Virtual Work for the (Operations Worker) Employee |
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| The e-Work Virtual Work for the Employee course -- for Operations Workers -- was jointly developed with Microsoft for Microsoft employees to prepare virtual work teams for the rapidly changing, efficiency driven virtual workplace. The course specifically provides learners with the skills, tools, and resource links to:
- Understand the impact of mobility trends, new work styles and terminology in the workplace.
- embrace the personal and professional changes required to thrive in a flexible, interactive, constantly changing virtual workplace.
- Learn simple but highly effective practices for successfully fitting in while working away.
- Review and learn best practices for effective communication and performance management.
- Attain knowledge and tools for creating an effective and productive virtual work routine.
- Establish an action plan for creating a functional, safe, secure, efficient home office. |
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Course Overview
Next Steps
Operations Worker - Maintain Relationships & Credibility
Operations Worker - Manage Time, Workload & Performance
Setting Up Your Home Office
Student Instructions
Working in Self-Selected Workspaces
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| Virtual Work for the Manager |
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| The e-Work Virtual Work for the Manager course was jointly developed with Microsoft for Microsoft employees to prepare virtual work teams for the rapidly changing, efficiency driven virtual workplace. The course provides managers of knowledge workers with the skills, tools, and resource links to:
- Embrace the changes of a more flexible work environment.
- Teach, coach and maintain highly effective work behavior with geographically distributed teams.
- Understanding what it takes to excel in a virtual workplace, and how to prevent failure.
- Make and support the transition from a traditional work group to a virtual work group, including those that stay at the office. |
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Student Instructions
Virtual Office Management
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